A generator that doesn’t work when the power goes out is no generator at all. Whether your unit is throwing an error code, failing its test cycle, or won’t start when you need it, Hunter Service Group provides fast, reliable generator repair for San Antonio homeowners who can’t afford to be caught without backup power.

We’re a family-owned and operated company serving this community since 2015, and as a highest-rated Generac dealer, we have the certified expertise to diagnose and fix generator problems correctly the first time.

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Signs Your Generator Needs Professional Repair

Standby generators are built to be low-maintenance, but they’re not trouble-free. San Antonio’s heat and humidity create conditions that can accelerate wear on components, and a generator that runs its weekly test cycle without issue can still have underlying problems that only show up under real load. Watch for these signs that your unit needs professional attention:

  • Your generator fails to start during its automatic test cycle or when manually tested.
  • The control panel is displaying a warning light or error code.
  • The unit starts but runs rough, surges, or shuts down before completing its cycle.
  • You notice oil or fuel leaks around the unit or on the surrounding pad.
  • The generator ran during a recent outage and hasn’t performed correctly since.
  • There’s visible corrosion on electrical connections or battery terminals.
  • The transfer switch isn’t activating correctly when power is interrupted.

Our generator repair services cover:

  • Full diagnostic and error code interpretation for Generac and other standby systems.
  • Battery replacement and charging system repair.
  • Transfer switch testing, repair, and replacement.
  • Fuel system cleaning, filter replacement, and carburetor service.
  • Electrical connection cleaning and repair for corrosion-related issues.
  • Control board diagnosis and replacement.
  • Engine repairs, including oil leaks, cooling system service, and worn component replacement.
  • Post-repair load testing to confirm the system is performing correctly before we leave.

Frequently Asked Questions

Why won't my generator start during its test cycle?

The most common causes are a weak or dead battery, a fuel system issue, or a fault in the control board. A certified technician can run a full diagnostic to identify the specific cause and get the unit running reliably again.

Yes. Generators that run for many hours or days during a major outage often need service afterward, including an oil change and a full system inspection. If yours has been running rough or showing error codes since a recent outage, it’s worth having it evaluated.

It does. Humidity accelerates corrosion on battery terminals, electrical connections, and metal components throughout the unit. Generators that aren’t regularly serviced in humid climates like San Antonio’s are more prone to connection failures and battery issues than those in drier regions.

Most repairs are completed in a single visit. The time varies depending on what the problem is and whether any parts need to be sourced. If a return visit is needed, we’ll be upfront about that before we leave.

Our primary certification and expertise is with Generac, which is the brand we install and service most frequently. Reach out and let us know what equipment you have, and we’ll let you know how we can help.